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We're always developing new features. Here's a list of some of the bigger features we've published lately.
Our newest waitlist/delayed charge product update makes using our waitlist tools even easier and more hands-off for event directors. Prior to charging an individual or charging participants in bulk, you can customize a grace period where participants can quickly and easily update their credit card if their original payment fails.
Automatically email participants attestation form prior to event.
We are collecting and remitting sales tax on behalf of event directors in 40 states. We have also added to our suite of virtual event and challenge tools, added a new pop-up notification, and updated support hours. Click the title to read more!
Customer Support Hours 9:00 - 5:00 ET
We are now collecting and remitting state sales tax on behalf of our event directors in 40 states. Click the title to read more.
Create a dismissible notification on your event
Create an engaging virtual events with goals, data visualization, and badges.
Create a virtual event on athleteReg using these new, easy tools
Now Launched: Gift Card Functionality
Host registration on your own website!
Protect your event in the case of unexpected cancellation
Simplify operations on the day of your event
For event directors, we’ve modernized the look and feel, and added customization that will help to promote your brand.
Embed registration on an outside website.
PledgeReg donor comments support emojis.
Event directors have a search function in their management area to more quickly locate task items.
Event directors can now view their custom question responses in their registration summary.
Team entries that have not hit the maximum number of people allowed can now invite additional team members after checkout is completed on the original entry.
Event directors sending multi event emails can now send a test email to themselves.
A new custom question type will allow event directors to ask participants to input a time.
PledgeReg has undergone a major overhaul in the event setup process and in the look of the event director management page.
Event directors can now use the new Fundraiser Outreach tool to contact their fundraisers.
Event directors can now see how many participants interacted with a sent email.
Event directors can now filter their participants by more than just event and category.
PledgeReg event directors can now easily compare donations received from their current event to a previous year.
Participants can now have their confirmation email, with an edit entry link, re-sent to them via the Contact Event page.
Event Directors now have the ability to issue credits instead of refunds.
PledgeReg participants now have a new interface for page sharing and emails.
PledgeReg Event Directors and participants will now get weekly summary emails.
Event Directors can now initiate a PledgeReg page from their event setup.
When setting up a team category, event directors can now change this language to say 'family category'.
In a site-wide change all references to 'Promoters' will now be changed to 'Event Directors'.
Event Directors can now specify a multi-entry discount that applies to categories on the same day of a multi-day event.
Multiple waivers can now be uploaded by event directors.
Individuals and teams can now both have custom URLs based on their names.
All Registration sites have gotten an update on their HELP section.
Event Directors can now see if participants have purchased the Allianz Registration Protector through the data download.
PledgeReg got a makeover!
All athleteReg Event Directors can now choose the payment schedule that works for them.
Kindful, a CRM for non-profits, is now integrated with PledgeReg
Event directors can now select a new event type: 'Bike Tour' for their event.
Event directors can now setup block pricing in their event to have entry fees increase when a specified amount of registrants have entered the event.
Event directors can now now email un-agreed to waivers from their event.
PledgeReg - Additional Users can now login to PledgeReg directly from the main registration site that PledgeReg is linked to.
Participants receiving a transferred registration can now move categories.
Coupons can now be applied to custom questions with applied costs.
All banner ads have been removed from registration pages.
AthleteReg users now have a clearer unsubscribe interface.
Event directors can now enable registration transfers in their event.
Event directors can now enable a feature that allows participants to transfer to different categories in their event.
Event directors can now edit confirmation emails to include header images and HTML styling.
Referral code sharing has been improved!
Event directors now have the option of choosing a savings account for direct deposit for event payments.
Kick-Off donations are now denoted in data downloads.
Events generating referral codes will now have another place to remind participants to send out codes and get their friends on board.
Participants in an event generating referral codes can navigate to a new page to more easily send out referral codes to their friends.
Event Directors can now use a flat fee discount as their reward when setting up Referral Codes.
Event Directors can include merge tags for PledgeReg Fundraising page URLs in their emails to event participants.
PledgeReg – Event Directors now have the ability to change team captains.
PledgeReg – A team can now have multiple captains.
Event Directors can now request to hold funds in their account past the normal disbursement period.
Group Headers have now been added to the Cart, Confirmation Page, Receipt and Confirmation Email so participants get a more detailed record of their registration.
Event Directors can now add a manual donation to a participant, team or their event.
For events utilizing PledgeReg, our fully integrated to peer fundraising platform, participants can now make a “kick off” donation to their fundraising efforts when registering for your event.
For events utilizing PledgeReg, our fully integrated to peer fundraising platform, donors now have the option to cover the service fee at checkout. This ensures that 100% of their donation goes directly to your cause.
Donors can now choose to donate to multiple fundraisers in the same session and checkout in one transaction.
All online waivers are now exportable in PDF format displaying participant contact information and waiver agreement details.
Password protected events can now be set to have the password expire at a set date and time.
Create custom Twitter handles and hashtags to help participants interact with your event.
Registrants can now edit their entry from the cart page instead of returning to the registration page.
We’ve added a number of features to make setting up categories and custom questions easier: quicker adding and editing, and improved summaries of questions.
New option for a “Wide Display” view that reaches the full width of your registration page. To enable it, click the checkbox for “Wide Display” when you set up your merchandise item.
Answers to the most frequently asked questions on the site are now a click away. If you click the blue Q&A tab on the right side of the page, you can enter your question and the best answers will be displayed.
Search all of your past events’ registrations by participant name or email. Find out how many times a specific participant has registered for your events, as well as more specific information about their past entries.
We’ve updated our confirmation emails to participants to make it easier for your participants to get to your event, get their receipt, or contact you for more information.
Participants using the BikeReg app can now get push notifications when new results are posted for events they participated in.
You can now choose the image that will display when people share links to your race on Facebook and Twitter
Analytics have been improved to provide you with more information about where your registrants are coming from.
Email your participants and include their name or bib number to personalize and send key information quickly.
Have your promoter area login credentials remembered so you don’t have to enter them every time you use the site.
Incentivize participants, with custom rewards, by getting their friends to sign up for your event.
Focus your marketing efforts on past participants who know how awesome your events are and are more likely to sign up.
The key to growing your event! We’ve added new features such as referral codes and returnees reporting and updated existing tools to help you understand your participant base and increase registrations.
Event Directors using PledgeReg can now request disbursements via direct deposit for faster funds transfer
Participants no longer have to enter info such as date of birth or emergency contact when they’re just making a donation or buying event merchandise
A participants fundraising goal can be selected during their registration
Add a larger, higher-quality image to your merchandise items
App for both IOS and Android
Receive Weekly or Daily registration summary emails
Set any custom question to expire and close
Any internationally licensed riders registering for your race will now select the issuing country.
Event Directors and timing services can now download team participant data in one record.
We launched a new interactive results site based on athleteReg brands CrossResults and Road-Results.
Check out the newest member of the athleteReg family of brands, built specifically for multisport events.
You can now run a lottery for your event on any of the athleteReg sites.
You can now allow participants to edit their own registration information for your event.
You can now add multiple event directors to an event with customized levels of access.
BikeReg is the premier online event registration service for cycling events.
